Privacy Policy

Privacy Policy

Last Updated: August 2026

At Management Consultancy Services (MCS), we take your privacy seriously. This policy explains in plain, simple English how we collect, store, and use your personal information when you use our website or work with us as a client.

1. Who We Are

For the purposes of data protection laws, the “Data Controller” is Kevin Davis, operating as Management Consultancy Services, located in Herne Bay, Kent. If you have any questions about this policy or your data, you can email us at kevin@mcs-support.co.uk or call 07970 375533.

2. Information We Collect and Why

We only collect the minimum amount of information necessary to run our website and deliver our services. This includes:

  • Contact Information: If you use our contact form or send us an email, we collect your name, email address, phone number, and any details you share about your business. We use this to answer your questions and provide quotes.
  • Client Project Data: When you hire us for management system or auditing consultancy, we may view or handle your internal business procedures, staff directories, or system logs. We only use this information to build your compliance framework or perform your audits.
  • Website Analytics: We look at basic technical data (like how people find our site and which pages they read) to improve our online experience. This information is completely anonymous.

3. Our Legal Ground for Processing

Under UK GDPR rules, we must have a valid legal reason to handle your information. We rely on:

  • Contract: We need your information to perform the consultancy work you hire us to do.
  • Legitimate Interests: To reply to your general service inquiries and efficiently manage our consulting practice.

4. Keeping Your Data Safe

Your personal and business details are treated with strict confidentiality.

  • No Data Selling: We never sell, rent, or trade your personal information with outside marketing companies.
  • Security Measures: We protect your data using secure digital storage, strict passwords, and encrypted systems.
  • Retention: We only keep your details for as long as required to complete our contract with you, run our business smoothly, or meet official tax laws. When it is no longer needed, it is deleted securely.

5. Your Legal Rights

You hold full control over your personal data. At any time, you can ask us to:

  • Provide a free copy of the information we hold about you.
  • Correct any details that are wrong or incomplete.
  • Completely delete your personal details from our records.

To make a request, simply drop us an email. In line with legal updates, we handle all requests and customer inquiries directly, acknowledging your message within 30 days.

6. Questions and Complaints

If you have any questions or are unhappy with how we look after your data, please contact us first so we can fix the issue for you. You also have the right to file an official report at any time with the Information Commissioner’s Office (ICO), the UK regulatory body for data protection (ico.org.uk).

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