Manuals & Procedures

If you want a good management system to succeed it will need to be developed around the people it affects, as ultimately it will be down to them if it works or fails.

From our experience developing a good management system is a mixture of science and art, where science generally focuses on the process and art on managing the people.  Getting the balance right is the challenging part for any business no matter how big or small.

Using the principle PDCA as adopted for most ISO management systems, such as ISO 9001, 14001 and 27001 etc., we would recommend you have a company manual with procedures and supporting documents.

Let us help you piece together your business practices through the use of manuals and procedures and in the process you should improve efficiency and save money.

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Below is the basic diagram for a PDCA management system



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